Shipping policy

At The Caring Candle Company, we are committed to ensuring your order arrives safely and in the best possible condition. We use selected delivery partners to provide fast and reliable shipping within the United Kingdom and to select international destinations.

Once your order is placed, we aim to dispatch it within 1-3 business days. You will receive a confirmation email with a tracking number once your order has been shipped.

Shipping costs are calculated at checkout based on the weight and destination of your order. International delivery times may vary depending on the destination and shipping provider.

Please note that shipping times may be affected by factors outside of our control, such as customs delays or inclement weather.

If you have any questions or concerns about your order, please don't hesitate to contact us at lisabrash1@gmail.com. We value your business and strive to provide the best customer service possible.